Privacy Policy

At Ashutosh Memorial Hospital, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for medical consultation.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any details you provide through our consultation or contact forms.
• Medical Information: Hair loss history, treatment preferences, and other health-related details shared during consultation — used solely for treatment purposes.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website (collected automatically via standard web analytics).

How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments and consultations
• Respond to your enquiries via phone, email, or WhatsApp
• Provide personalised hair transplant treatment recommendations
• Send appointment reminders and follow-up communications
• Improve our website and services based on usage patterns
• Comply with applicable legal and regulatory requirements

WhatsApp Communication

When you submit a form on our website, your information may be sent to our team via WhatsApp for prompt response. By submitting a form, you consent to being contacted on WhatsApp at the number you provide. We do not share your WhatsApp number with third parties.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect the rights and safety of our patients and staff

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses secure connections (HTTPS) and our database is password-protected.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can disable cookies through your browser settings; however, some features of the website may not function properly without them.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at ashutoshmemorialhospital@gmail.com.

Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, WhatsApp). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: